Neutralizing Shampoo is designed to cleanse the scalp and remove any remaining traces of relaxer or mineral deposits to minimize dullness in hair as it neutralizes the hair to restore natural pH level. 1. Ensure Pre-Neutralizing Treatment is rinsed thoroughly from the hair and towel dried. 2. Generously apply Neutralizing Shampoo to the nape, the entire hairline; then, apply the shampoo thoroughly to the hair. 3. Massage the scalp lightly while keeping the hair straight with the fingers. 4. Shampoo and rinse the hair 2 more times. 5. Towel blot after each rinse. 6. Allow the shampoo to remain on the hair for 5 minutes on the third shampoo. 7. Rinse and towel blot to remove excess water. 8. Apply conditioner to the hair for 3 to 5 minutes.